For active incidents (P1/P2)
Call or WhatsApp directly: +44 7983 880089. Available 24/7 for managed security clients under active incident. If no answer, send a WhatsApp message marked URGENT - response within 15 minutes.
For general queries
Email hello@icorefusion.com. Adam responds personally, typically within 4-8 hours on UK business days (Mon-Fri, 09:00-18:00).
Connect and message directly: linkedin.com/in/adam-musa-b6683134/ Response within 1 business day.
Out-of-hours for non-urgent queries
Non-urgent emails and messages sent outside business hours are read and responded to the following business day. If your query is time-sensitive but not a P1/P2 incident, mark the subject line URGENT and Adam will prioritise.
Need more help? Contact Adam directly.
Use email for general support, or phone for active P1/P2 incidents.